What to do if a fire starts in your Fayetteville home

5/6/2024 (Permalink)

Fayetteville home damaged by fire

A fire in your home or business is a serious, possibly life threaten event.  What should you do if you experience a fire?  SERVPRO of Fayetteville/Springdale is here to help you prepare.  Here are several things to do should a fire start in your home.

• Keep a fire extinguisher in your home. Knowing how to properly use a fire extinguisher may keep a small kitchen fire from becoming an entire house fire.  When its time to use a fire extinguisher remember the acronym PASS.
  • Pull the pin at the top, near the nozzle
  • Aim, keep a safe distance and point the nozzle at the base of the fire
  • Squeeze the two handles together, releasing the extinguishing agent
  • Sweep from side to side until all the flames die down or the extinguisher is empty

• Yell “Fire” multiple times and go outside immediately. It is important to Get Out and Stay Out.  Focus on you, your family, and people around you.  Leave your things behind.

• If smoke affects your exit, get low and crawl under the smoke. Close doors as you leave rooms.

• Never open doors that are warm when touched. If the door handle is warm, do not open the door.  Find another way out.

• If all your exits are blocked by smoke, heat, or flames stay in the room with the door closed. If possible, place a wet towel or clothing under the door.  Find a way to let people know where you are,
  • Call 911 or the fire department
  • open a window and let people know you are there

• When you get outside, go to your pre-established meeting place. Call 911 or the local fire department. 

If your northwest Arkansas home or business is affected by fire, SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration.  Our team of professionals is trained to assess the damage, identify potential threats, respond quickly to restore your property to preloss condition.  SERVPRO of Fayeteville/Springdale is available 24/7 by calling 479-419-5544.

Fire Drill Tips for Managing your Commercial Business in Springdale

5/6/2024 (Permalink)

Have you put in place a strategic fire drill plan?

Most businesses are required by OSHA and fire department codes to conduct regular fire safety drills. However most employees don’t enjoy these drills because it takes away from their daily work tasks to plan for something that they would argue may never even occur. But, they do occur and they occur even more frequently whenever people aren’t being cautious and aware of their surroundings in the workplace. We’ve seen businesses not plan for a disaster and when a fire does happen, they aren’t able to put out the fire or coordinate a safe effort to leave the building without inciting panic.

Having a designated strategy as you conduct fire drills will keep your employees safe in the event of a fire, so let’s make the most out of it while we’ve already begun the conversation around fire safety.

Maybe it’s because we all practiced them in school or maybe it’s because of the time taken out of the day, but fire drills have developed a reputation as a sort of juvenile exercises. But these are not pointless requirements to meet; there is still a need for knowledge of fire safety in the workplace.

How to be effective while conducting a fire drill training session:

• Take them seriously.
• Your team won’t take it seriously if you don’t.
• Explain to them where they are to go in the event of a fire
• Show your employees the best routes to get out of the building quickly (including any fire escapes or exits that aren’t regularly used)
• If your facility provides fire extinguishers in your facilities, Show them where fire extinguishers are located and how to use them. Remember: Do NOT try to extinguish a fire that is already out of control. It’s best to use your judgment here but the most important thing is to get the employees out of the building.
• Don’t warn your employees that a drill is coming, and don’t blow it off when it happens.
• Prepare your team ahead of time. 
• Review your fire safety plan on a quarterly basis so that any new employees have a chance to participate.
• It’s more memorable to your team to have them physically go to the meeting location instead of showing them on a paper map or pointing.
• Create a script for customer-facing roles. 
• Many employees spend their days on the phone with customers in one way or another. Consider this when talking to your team and give them a “Script” to end a call in the case of an emergency. Usually the customers can hear the fire alarm going off in the background, so they generally seem to understand the situation.
• “Due to a local emergency this call must be disconnected. I’m sorry for any inconvenience. Please call back and we will be prepared to help you promptly, then.”

The most important part of a fire drill is remembering why you’re doing it and whom you’re doing it for. You’re not just exiting a building to check off a box, but to ensure the safety of the people you’re responsible for. Keep that in mind and make each fire drill matter.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Springdale, Click here.

The Many Causes of Water Damage to your Bentonville Commercial Property

3/22/2024 (Permalink)

Burst pipe flooded this Bentonville office. After extracting the excess water, air movers and dehumidifiers are used to finish drying

Flooding from overflowing creeks and streams can destroy Bentonville commercial businesses.  A few inches of standing water can cause thousands of dollars in repair and replacement costs if the water is not removed quickly and efficiently. While rainwater and broken water lines are common causes of water damage, frozen pipes that burst are a major cause of water damage to Bentonville businesses.  Odds are water removal in your business will be a necessity at some point. SERVPROof Northwest Benton County has the experience and equipment to quickly and efficiently extract the water, remove building materials that will not dry, and dry materials that will.  SERVPRO of Northwest Benton County also provides reconstruction services to Bentonville businesses.

Our trained team of technicians can start with pumps to remove excess water.  Our SERVPRO® technicians will use specialized extractors to remove water from carpets and other floor coverings.  While water is being extracted from your floors, other team members will place air movers in key areas to help pull water out of saturated building materials. Dehumidifiers are set to remove the excess moisture from the air.  It may also be necessary to set up heaters to aid in the drying process.  Besides the physical damage, drying your Bentonville commercial building quickly will also help prevent the growth of mold. Water-soaked drywall is a perfect food source for mold spores to grow.

Our reconstruction team can begin to put your Bentonville commercial building back together.  Our services include insulation installation, drywall repair and replacement, base and door trim installation, painting, and flooring installation.  Our reconstruction team can handle any size repair, including a complete remodel of your business.

SERVPRO of Northwest Benton County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Northwest Benton County is available 24/7 by calling 479-419-5544

Why SERVPRO® Is the Water Damage Restoration Leader In Van Buren

3/22/2024 (Permalink)

A burst water pipe flooded this Van Buren business. Air movers are used to aid in drying the carpet

When faced with an emergency, the shortest path to recovery requires the skills and equipment to halt the harm and restore your loss.  SERVPRO of South Washington & Crawford Counties mission is simple -- provide fast and comprehensive service from water damage in our customers’ homes and businesses.

Two reasons why SERVPRO® technicians are the best for water damage restoration in Van Buren is having the best equipment and training.  Our investment in state-of-the-art moisture detection tools, water removal equipment, and structural drying aids is the foundation of our success. IICRC training adds industry leading knowledge that allows our team to get the most out of our equipment -- and to get the water out of your home or business. 

Why SERVPRO is in the leader in water restoration companies is also the depth of our capabilities. We locate and mitigate the source of your water damage.  We also provide complete build back services to ensure your house or business looks and feels “Like it never even happened.” We also work closely with your insurance carrier, documenting the damage and providing clear evidence why we take each step in restoring your home or business. 

When our technicians arrive, all essential equipment is on our green trucks.  A competent assessment of the damage is immediately followed by water removal and drying strategies by our skilled technicians. The ready to go response is why SERVPRO turns a water damage project from ruin to restored quickly and professionally. Our reconstruction division completes the water loss with needed rebuilding and repair. Avoid the disaster of multiple contractors by using our mitigation to remodeling team. 

SERVPRO of South Washington & Crawford Counties should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of South Washington & Crawford Counties is available 24/7 by calling 479-419-5544

SERVPRO® Offers Expertise and Equipment to Storm Damaged Homes

3/22/2024 (Permalink)

SERVPRO technicians and equipment respond quickly to storm damaged homes and businesses in Siloam Springs

After a major storm, Siloam Springs homeowners can get back into their homes quickly by using SERVPRO of Southwest Benton County. With the assistance of a proper insurance policy and expertly trained SERVPRO® technicians, restoring your business or home from storm damage is a phone call away.
 
SERVPRO technicians respond within hours of your call and begin work immediately. After performing a full assessment of your property, we will explain which services we plan to use and address any concerns you have about the restoration process.
 
Our evaluation includes locating the source of the damage, determining the extent of the damages to your home or business and managing your content.   After our inspection, SERVPRO begins a move-out service to protect your personal belongings from additional damages. Then goes to work using various equipment to extract any water.  Truck mounted water and portable extractors are at our disposal.  The amount and location of water involved in your situation determines which one we use.
 
We thoroughly inspect your flooring to determine if it should be removed to dry the subfloor. Using Moisture detectors, hygrometers, and other equipment to measure the extent of saturation in the affected area. Infrared cameras can detect hidden water pockets behind walls and ceilings, while submersible pumps allow us to remove standing water.
 
SERVPRO technicians begin the drying and dehumidification process that includes using the proper equipment to measure the temperature and relative humidity within the affected area to determine the optimal number of air movers and dehumidifiers required to dry your home or business quickly.
 
With the moisture levels under control, our cleaning and sanitization team goes to work. Using dry, wet, spray and wipe, foam, abrasive and immersion cleaning methods to fully clean and restore contents.  We also remove odors, deodorize, and sanitize to help restore your property to a quality preloss condition, "Like it never even happened."
 
SERVPRO of Southwest Benton County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Southwest Benton County is available 24/7 by calling 479-419-5544

SERVPRO® Provides Complete Fire Damage Restoration in Springdale

3/22/2024 (Permalink)

Smoke and soot cover this bathroom after a fire in a Springdale home

Restoring your Springdale home after a fire can feel overwhelming.  Locating a professional restoration company, like SERVPRO, is crucial.  It helps to know that SERVPRO of Fayetteville, Springdale South, and North Washington County uses IICRC trained technicians to restore fire damaged homes and businesses.  The IICRC develops standards for the inspection, cleaning, and restoration industry. 

When Springdale homeowners choose SERVPRO of Fayetteville, Springdale South, and North Washington County to restore their home or business after a fire loss, they can rest assured that they are provided quality solutions. 

SERVPRO of Fayetteville, Springdale South, and North Washington County provides access to resources that make recovering from fire damage easier, less expensive, and quicker. Insurance companies work with SERVPRO because we offer a one-stop solution to restore their customers’ property to preloss condition. 

Choose SERVPRO for a stress-free claims process, qualified professionals dedicated to providing you with fast, efficient fire damage restoration.  SERVPRO teams are available 24-hours a day to quickly respond to your emergency. Call us to secure your property by boarding up your home or business after a fire. Our staff can help you complete insurance paperwork required for your claim.

SERVPRO technicians understand how each type of damage affects another, often leading to a mix of methods to provide you with a full solution. Whether your fire consists of direct-damage or smoke damage that often lingers in hard-to-reach areas, our technicians can get the job done right. With access to industrial-grade equipment, advanced cleaning methods, and years of experience, you never have to call anyone else.

SERVPRO of Fayetteville, Springdale South, and North Washington County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Fayetteville, Springdale South, and North Washington County is available 24/7 by calling 479-419-5544

Fast Cleanup Of Water Damage In Your Rogers Home

3/20/2024 (Permalink)

Water line break caused water damage in this Rogers home. This picture shows the subfloor tented to increase drying efficiency.

When water damages your content and structural components of your Rogers home, you need professionals that can resolve the situation fast.  With water damage, cleanup needs to happen as quickly as possible to prevent further damage and possible mold growth.  You should call SERVPRO of East Benton & Carroll Counties.  SERVPRO® responds quickly with trained professionals.

Many Rogers homeowners may insist they can do water cleanup on their own, water cleanup requires an immediate response from trained technicians equipped with the right tools.  SERVPRO of East Benton & Carroll Counties technicians begin their training with IICRC certification.  The Institute of Inspection, Cleaning and Restoration Certification standards are the accepted terminology, concepts, and procedures in the restoration industry.

Our trained technicians are available for water cleanup, mitigation, and water damage restoration 24 hours a day. As water damage is time sensitive, having a crew of skilled technicians that can mobilize quickly and efficiently reduces the impact that water loss incidents have on your Rogers home. Within a matter of minutes, water can absorb into walls, floors, upholstery, and your personal belongings. You need a team that can respond immediately.

The equipment that SERVPRO of East Benton & Carroll Counties use for water cleanup and restoration work is among the most advanced in the industry. We strive to have the best equipment possible, as this ensures that we can provide fast extraction, fast drying, and premier cleaning solutions.

Water cleanup may seem like something that could be handled on your own, but this often leads to inadequate drying and moisture removal, which can result in negative and hazardous secondary effects like mold growth.

SERVPRO of East Benton & Carroll Counties should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Fayetteville, Springdale South, and North Washington County is available 24/7 by calling 479-419-5544.

Bella Vista Ready for Spring Floods

3/20/2024 (Permalink)

The basement in this Bella Vista home was flooded by spring rainstorms. Air movers and dehumidifiers are drying the structure

Flash flooding in Northwest Arkansas has Bella Vista residents on notice that their homes may be at risk.  A line of torrential rainstorms is all it takes for homeowners to experience basements inches deep in flood water.  Managing flood water is a SERVPRO® of Northwest Benton County specialty.
 
Flood damage to your Bella Vista home can be caused by several different ways.  Gutters and downspouts can get overwhelmed and fail to take water away from your foundation.  Several days of rainstorms can saturate the ground around your home, forcing excess water to enter your home.  You need SERVPRO of Northwest Benton County to provide a dedicated crew with the right equipment to extract the water and dry your home and belongings.
 
Our certified technicians arrive and extract the standing water with pumps, and remove excess water with our industrial strength extractors. A certified technician is essential when extracting water out of carpet, off tile or hardwood flooring.
 
SERVPRO technicians, trained in applied structural drying, evaluate the conditions in your flood water affected Bella Vista home. Care must be taken as water can be dangerous until the area and mechanicals are dried and inspected for safety. We also help inventory and remove items stored in the flooded areas. Staging these items away from the affected areas give us the opportunity to inspect the damage and decide what strategies to use to sort, dry, or discard damaged items.
 

SERVPRO of Northwest Benton County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Fayetteville, Springdale South, and North Washington County is available 24/7 by calling 479-419-5544.

SERVPRO® Extracts Water and Mitigates Damages to Your Bentonville Business

3/18/2024 (Permalink)

Water damage affecting Bentonville office. The conference table and chairs are affected by the water.

Water damage can result from small amounts of water.  An inch of water that soaks into carpets, walls, and furniture can cause damage.  This small amount of water can create a large loss when drying, removing damaged materials, cleaning, and replacing property are considered.

Commercial water damage in Bentonville is more time consuming and difficult than removing water from a residential home. Commercial buildings are larger and use many different building materials. SERVPRO® of Northwest Benton County has the training, equipment and experience to handle commercial water loss.

Commercial buildings have hundreds of square feet of floor space that require standing water to be extracted.  In a residential home this may take a couple of hours.  This task in a commercial building can take all day.

After the standing water has been extracted, excess moisture in the air must be removed.  Commercial air movers are placed throughout the structure to create a steady airflow.  SERVPRO of Northwest Benton County has desiccant and refrigerated dehumidifiers to handle the largest structures.  The largest dehumidifiers can pull out over 30 gallons of water daily to speed up the drying process.

A rapid response is even more important in a large commercial structure.  This is why SERVPRO of Northwest Benton County maintains a 24-hour response team trained to help your business keep your doors open and serve your customers.  Contacting a restoration company, like SERVPRO of Northwest Benton County, with the right equipment, properly trained technicians, and a quick response is your best choice

SERVPRO of Northwest Benton County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Northwest Benton County is available 24/7 by calling 479-419-5544

Flood Damage to Your Lowell Home Can Include More Than Water Damage

3/18/2024 (Permalink)

Flood water affected Lowell home. Air scrubber filtering the air

It is difficult to understand how extensive flood damage can be until it is staring you in the face.  The water damaged walls, carpet, and furniture are only the beginning.  Consider what the ground water carries into your Lowell home or business from the outdoors.  The contaminates range from pesticides, fertilizers, and animal waste.  Lowell residents with flood damage need SERVPRO of Springdale North, Southwest Benton County to address more than the standing water.  We address every aspect of flood damage.  This includes possible mold growth, high humidity levels, and swollen doors and windows.

Biological and chemical contamination need to be addressed and eliminated.  The removal of base moldings, door trim, and carpet pad is essential.  Floors must be dried before reinstalling carpet and padding.  Affected wall materials must be removed.  This includes insulation on exterior walls and sheetrock.  Disposing of damaged materials in an approved manner is an essential.  After the damaged materials are removed from a flood, mold inhibitors are applied.  These inhibitors prevent mold and bacteria from growing in your home.

Air scrubbers used in conjunction with dehumidifiers and air movers eliminate excess moisture.  This equipment also helps eliminate any mold or other microscopic particles in the air.  The use of HEPA vacuums and air scrubbers collect mold spores and microscopic particles and prevents them from spreading to other parts of your home.

Reconstruction of the flood damages areas in your home is the final step.  SERVPRO of Springdale North, Southwest Benton County can replace insulation, drywall, base trim, door trim, and flooring. 

SERVPRO of Springdale North, Southwest Benton County should be your first choice for any residential or commercial water damage.  Our team of professionals is trained to assess the damage, identify potential threats, and respond quickly to restore your property to preloss condition.  SERVPRO of Springdale North, Southwest Benton County is available 24/7 by calling 479-419-5544