Recent Posts

How to Minimize Fire Damage in your Van Buren home

7/1/2020 (Permalink)

Graphic with title and logo There are ways to minimize the damage after a fire, CALL SERVPRO!

Minimizing further fire damage is one of the first considerations of our team, after a fire in a home or business. Commercial fire damage can greatly affect the ability of a business to continue their day to day operations. In order to recover as much as possible from a property that has undergone fire damage, smoke damage, and soot damage, a restoration company should be contacted immediately after the premises are secure. The fire cleanup team can aid in evaluating the damage to the property and listing all items that are present. They can also perform fire damage restoration and offer an estimate onsite.

A restoration company will also be instrumental in boarding up a property if commercial fire damage has compromised any doors or windows. Roofs and walls that may have been cut into by firefighters during the fire may also need to be boarded up. This process can be much more difficult than it originally appears due to the need to evaluate the structural integrity of much of the buildings foundation. Boarding up a property that has undergone fire damage is important both to prevent the collapse of the building as well as to protect it from any intruders who may cause additional damage.

The fire cleanup will also involve drying up all the water that firefighters may flood the premises with in order to put out the fire. This water can cause extensive water damage as well as promote the growth of mold. A certified technician can employ all manner of techniques to dry out the property and prevent mold growth using industrial equipment that may include a water extractor, a dehumidifier, and an air current mover. This process will also remove the smoke smell that may persist after a fire.

After a list of personal belongings have been identified and list along with the property owner, SERVPRO will work with him or her to reverse the smoke damage and soot damage that may have settled into the property. Surfaces can often be fully cleaned, even if it is porous like carpet. Deep vacuuming and steam injection are often successful in removing the oily soot that may lead to residual smoke smell. Fire damage restoration requires techniques that require specialized equipment, and these techniques can be discussed with the property owner in order to decide whether or not to proceed with restoration.

If fire damage restoration is not possible on certain items, they may be more easily replaced. In this case, SERVPRO will also help to dispose of these items in the appropriate manner. After a fire in a home or a fire in a business, much debris will need to be removed anyway.

All surfaces are sanitized and cleaned after all soot damage and smoke damage is gone. The fire clean up team will also instruct property owners on how to prevent commercial fire damage in the future. Any residual smoke smell will be ventilated until gone. If the smoke smell persists, chemical solutions like an ozone treatment or thermal fogging are also options depending on the needs of the property owner. Additional treatments may be needed weeks or even months after the initial incident.

Fire cleanup is extremely daunting for an individual who is shocked by a fire happening in a home or a fire in a business. However, fire damage restoration is normal for a fire cleanup specialist, even after commercial fire damage. A specialist who has the experience and the expertise to guide a property owner will ensure that fire damage is minimized as much as possible. 

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Avoiding the Basement Water Blues in your Alma home

7/1/2020 (Permalink)

Graphic with title and logo Make sure downspouts are extended to at least three feet away from your house to avoid flooding in a basement.

While many often only think of sewer line clogs or damage as reasons for sewage backing up in the basement, severe storms, can also be the culprit. If foul excess water rears its ugly head, it may be time to consider if the systems protecting your home are working.

Causes of Basement Flooding

Bad weather can easily affect a sewer system. Massive amounts of rain can begin to overwhelm the system, forcing it up into your basement. Ways to assist the rain from saturating your home include:

  • Keep Gutters Clean:Regularly remove debris to prevent buildup. If water flow begins to happen within 15 minutes of heavy rain, they are likely clogged.
  • Downspout Location:They should come out at least 10 foot from the home.
  • Proper Sloping:Over time, concrete can settle, which may lead to water going directly toward the foundation and basement. Landscaping can also become flat, leading to the same issue.
    -Sealant: Cracks in any sealants, whether from age or improper insulation, can quickly create a flooded basement.

Regular cleaning and inspections of this trouble areas can reduce the chances of saturated soil aiding storm water in raising the sewage levels and flooding your basement.

Cleaning Tips
To ensure proper cleanup, getting the help of a flood and storm water cleanup expert is recommended. During any part of the cleanup process, consider the following:

  • Wear protective clothing including a long-sleeve shirt, pants, eye protection, gloves, and face mask.
  • Use a shovel and buckets to remove solid matter. Any towels or porous items used during cleanup needs to be thrown away.
  • A wet and dry vacuum should be used for leftover standing water.
  • Run fans and dehumidifiers to eliminate remaining moisture to reduce the potential for mold growth.
  • Items saturated in sewage water should be tossed. In some cases, items can be professionally cleaned.

Regardless of the cause of the flooded basement, taking quick action is necessary to reduce damage. If sewage water is in the mix, consider getting professional to clean up and solve the problem.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

How Can I Prevent Damage After My Washing Machine Leaked in my Van Buren Home?

7/1/2020 (Permalink)

Graphic with title and logo Washing Machine leaks are a significant source water damage each year. Call SERVPRO, We can help!

Washing Machine leaks are a significant source water damage each year. One simple issue can cause water to retain itself on your floors and in your walls. SERVPRO has the know-how to restore your home.

SERVPRO is Available to Mitigate Water Damage in your Laundry Room.

A simple leak could go without your attention and cause a much bigger issue. When a substantial puddle develops after an issue with a leaky washing machine, it could send water throughout tiny cracks and crevices in the laundry room and beyond. Even if you think you can clean up most of the water, hidden moisture poses the bigger threat. Even though you may be able to begin mitigation work yourself, a less than thorough job will result in more work and expense later on to remediate the mold that grows from having leftover moisture retained in your flooring and baseboards.

Emergency help from the IICRC-Certfied technicians at SERVPRO is the reliable service you need.

With mopping or a wet-dry vacuum, you can remove visible water before our team shows up. The quicker the water is removed from the room, the safer the contents of the room will be.  

Our team arrives and not only addresses any visible water but also hidden moisture that causes extensive water damage without proper mitigation. Water always takes the path of least resistance. Once water spills from under your washing machine, it spreads out and hits the walls, structural framing, and nooks and crannies invisible to the naked eye. When you call our water restoration technicians, we arrive on your property with advanced technology that allows us to facilitate proper drying and moisture detection.

  • We use portable wet-dry vacuums as well as water extraction tools to remove stagnant water.
  • Moisture meters, thermal imaging cameras, and other devices help us to locate hidden water pockets.
  • Air movers and dehumidifiers strategically placed in the water loss zone help amplify dry times.

Our skilled technicians use a specialized formula to determine the right equipment to use to facilitate drying most efficiently. Once everything is dry, the team uses EPA-registered cleaning agents to disinfect, inhibit microbial growth, and prevent foul odors.

Call SERVPRO to get the water damage services you need to restore your home to preloss condition. You can reach our team by calling hours a day, 7 days a week.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

How SERVPRO Professionals can Mitigate Sewage in your basement.

6/30/2020 (Permalink)

Graphic with title and logo How SERVPRO can Mitigate FAST!

Dealing with a plumbing issue at home is often a simple problem. In more severe cases, however, you may encounter sewage backups. If there is a clog in your sewer line, or if the line is broken, you will need to hire a professional to get things working correctly again. A professional sewer cleanup company has the knowledge and expertise to tackle this challenge.

How Sewage Backups Occur

A sewer backup is never a good thing, but its not always as bad as it may sound. Sometimes, disposing of the wrong items or too much toilet paper down the toilet can cause a blockage. Objects can accidentally fall into the toilet and make it partially down the sewage line. If that happens, you’ll want to have SERVPRO’s number ready to go!

How You Know You Have a Sewage Backup
There are a few clues you can follow to know it's time to call a professional to look at your sewer lines. You may notice that the toilet is overflowing when your shower, or the shower itself may back up. Other signs include:

  • Gurgling sounds coming from the drains
  • Water draining slowly in your sinks
  • Foul smells coming from your drains or toilet

You may not know that a flooded toilet requires a professional. But when you encounter raw sewage, it poses health risks to you and your family members. Professionals have the equipment and knowledge to find the source of the backup. The team also has the experience and skill to properly repair the damage.


Start by turning off the water source to your home. A crew member will investigate the sewer line issue and create a plan to repair the issue. Once the blockage is removed, the team will cleanup the rest of the mess in your home and make it look “Like it never even happened.”


SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.                 

The Technology SERVPRO uses to Wipe out Basement Flood Damage in your Alma home

6/23/2020 (Permalink)

Graphic with title and logo Don't let basement flooding turn into mold damage. Call SERVPRO quickly to begin mitigation services.

SERVPRO Technicians Thoroughly Remediate Flooding

Basement floods typically rank among the worst and most thorough flood damage cases SERVPRO is involved in. Water collects in a basement from other parts of the home, sometimes turning an inch or less of water elsewhere in the home into a feet-deep disaster. We need our best equipment to handle most basement flood damage cases, often bringing in the full lineup of our industrial-grade machinery and tools for use. Depending on the specifics of your basement flood and the challenges we face, you may see any or all of these high-end tools used to dry up and clean up your home.
 
Water Extractors
 
Unless it has a drainage vent or orifice, we typically need to use heavy-duty water extractors to clean up flood damage in a Alma basement. These machines are essentially very high-powered water pumps that can drain large quantities of water from hard-to-reach rooms like basements. In most residential cases we bring in smaller, portable pumps, but if the damage is heavier, a truck-mounted assembly may be required.
 
Detection Equipment
 
Water damage is not always visible in the aftermath of a flood. To truly to a thorough job, SERVPRO has to identify hidden spots of water damage or pockets of moisture. These can be behind walls, under floors, or even in entirely separate rooms, making them difficult to track without our repertoire of advanced tools. For this purpose, we use several types of advanced moisture detectors including thermohygrometers, moisture meters, and humidity monitors. These tools help us identify moisture in both the air and materials, remotely, and without ever even seeing the water.
 
Drying Machines and Deodorizers
 
For the actual restoration work, we use a number of high-powered machines to get the job done right. Dehumidifiers and air movers remove the last traces of moisture from the area, while our specialized foggers create odor-eliminating fogs through a number of techniques depending on the situation.
 
Anti-Mold Techniques
 
We also bring in high-tech tools to keep out mold growth. Thermal sensors and imagery help us to identify mold growth early on, while our preventative and combative measures such as mold-resistant paint and UV sanitizers help to stop it from growing. Without careful attention, floods almost always lead to large-scale mold growth, so these steps are critical in reducing restoration costs overall.
 

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

The Process of Removing Mold and how it will affect Your Van Buren Business

6/18/2020 (Permalink)

Graphic with title and logo Mold on the Bathroom Ceiling

No one wants to see mold, whether it's at home or work. If you detect this fungus in your office building, you don't want to wait a moment to get rid of it. Mold removal is a critical process. The more you understand about what goes into this effort and how it will impact your day-to-day operations, the more prepared you will be.

An Overview of Mold

With diligent efforts, you can prevent mold growth in your building. This fungus can grow and spread rapidly once it gets into the ideal environment. These are some problems areas that can cause mold issues in the workplace:

  • Leaky or broken pipes
  • Poor ventilation in basements, laundry facilities, and bathrooms
  • Failure to promptly clean up water spills and floods

Calling the Pros
Widespread mold requires the expertise of a professional mold remediation company. A professional team has the experience, training, and equipment to effectively and thoroughly remove mold and clean the affected area. Technicians will close off the area where mold is growing.  The technicians will also wear the proper protective equipment while working in the affected area. After removing the mold, the team will disinfect the area to reduce the risk of more mold showing up.

The Time Frame
As a business owner in Northwest Arkansas you want to know how long the cleanup effort will take. The fewer disruptions to your work, the better off you will be. The cleanup could take anywhere from a day to more than a week. The timing depends on the extent of the damage. The presence of the more challenging black mold will also add to the process.
You shouldn't have to take care of mold removal on your own. Enlist the help of trained professionals. The team should communicate with you how long this will take.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

How to Protect Yourself & Others During the Pandemic

6/10/2020 (Permalink)

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people.
  • Remember that some people without symptoms may be able to still spread virus.
  • Keeping distance from others is especially important for people who are at higher risk of getting very sick.

Cover your mouth and nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a facemask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cover coughs and sneezes

  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash immediately after use.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Then, use a household disinfectant. Most common EPA-registered household disinfectant will work.

Understanding the Risk of Contamination After Van Buren Flood Damage

6/8/2020 (Permalink)

Graphic With Title on Understanding the Risk of Contamination The harmful things in flood waters may not be visible unless looked at through a microscope!

Homeowners in Van Buren experience flooding after heavy precipitation or storms. If you have had flooding in your home, your home could be exposed to extended damages like mold. Flood waters can contain a vast range of highly infectious and dangerous substances, flowing into your home after a storm or major sanitary sewer system backup.

Specialized Equipment and Training Essential to Manage Flooding

Flood damage in your Van Buren home must be mitigated and remediated using appropriate safeguards from the start. Our crews wear personal protective equipment (PPE), beginning with assessment activity. The waters invading your home can contain various hazards, requiring the use of PPE. Methane and other vapors harmful to breathe are often present, requiring the use of respirators. Although the flood waters can look relatively clean, assume that they are toxic as there may not be things that are visual through a microscope.

Air Scrubbing Technology

Although SERVPRO’s focus is on removing the flood waters and drying the structure, we take the time to set up containment systems first. Expect us to partition off the affected areas using heavy plastic, running air scrubbers to seal the perimeter and force the atmosphere inside through HEPA filters before venting outside. Pathogens can be ingested or pass through unprotected skin, and also can infect through the human respiratory system. Air scrubbers also help reduce the odors that can linger by removing the invisible particles stirred up during the restoration process.

Mold Growth Risk Increases After Flood Damage

The flood waters might contain some additional fungi, but mold spores are already in your home, awaiting a source of moisture to begin their life cycle. SERVPRO understands how critical fast flood water removal and drying is to limit potential mold growth. The window of opportunity for an explosion of mold damage can be as short as 24 to 48 hours after the flooding.

Interested in More Information?

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

What YOU Can Do to Prepare for a Storm in Advance

5/26/2020 (Permalink)

Graphic with title What YOU can do to be prepared for storms.

It may be difficult to prepare for unpredictable thunderstorms, tornadoes, and flooding, there are steps you can take now to help ensure you are ready if disaster does strike. Consider the following tips when preparing for an approaching storm.

Before the Storm

  • Build an emergency supply kit that includes the following recommended items from the Federal Emergency Management Agency:
    • Water (one gallon per person per day)
    • Food (non-perishable 3-day supply)
    • Manual can opener
    • Battery operated radio, preferably an NOAA Weather Radio
    • Flashlight and extra batteries
    • First aid kit
    • Whistle to signal for help
    • Clothing
    • Dust masks or bandannas
    • Plastic sheeting, garbage bags, and duct tape
    • Wrench or pliers to turn off utilities
    • Hygiene items
    • Important documents; copies of insurance policies, identification, and bank account information
    • Cash
    • Fire extinguisher
    • Matches in a waterproof container
  • Be alert for fire hazards around your property.
  • Every adult in your house should know how to turn off electricity, water, and gas in an emergency
  • Unplug any electronic equipment before the storm starts.
  • Secure outdoor objects that could blow away or cause structural damage.
  • If you are outdoors, get inside a building, home or hard top vehicle.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

During the Storm

During a storm disaster, it may be impossible for family members to return home. Have a plan for your family. Agree where to meet family members and friends. You must select a meeting point in the community where the members of your household know to come together if your home is suffers a loss.

  • Use your battery-operated Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment and cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing fixtures as they can conduct electricity.
  • Stay away from windows and doors.

After the Storm

Even after an event, there may still be many dangers. What seems like a safe distance or location may not be. Stay tuned to your local emergency station and follow the advice of trained professionals. Unless told to evacuate, stay off the roads to allow emergency vehicles access. What you do next can save your life and the lives of others!

  • Keep children and pets indoors. Dangers (live wires, flooded viaducts, and pollution) can remain after the immediate emergency ends.
  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and always assume that fallen power lines are energized. Stay away from the area and report any downed lines to authorities immediately.
  • Locate a flashlight with batteries to use until the power comes back on. Do not use candles: this can cause a fire.
  • Do not use the stove to heat your home: this can cause a fire or fatal gas leak.
  • Remain calm, and assist family members or neighbors who may be vulnerable if exposed to extreme heat or cold.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Have Storm or Flood Damage in your Van Buren Office?

5/26/2020 (Permalink)

Graphic with title SERVPRO is available 24/7/365 for emergency storm damage services.

If you live in an area that has recently experienced storm damage, wind damage, hail damage, ice damage, frozen pipes that busted, or river flooding call SERVPRO. Many homeowners experience storm damage at some point, and while it's a stressful experience, there are several things you can do to minimize storm damage to your home and to quickly perform storm restoration after sustained damage.  Here's what you need to know.

Types of Storm Damage

Windstorms, or tornado damage can cause a roof leak, standing ground water, and intense flooding. If you have storm damage in your area, make sure you check for roof damage/leaks. You may notice flooding and ground water in your home.  The evidence of a roof leak could be more discreet and may present itself as stains on your ceiling. A roof leak is something you shouldn't ignore. Always contact a professional as soon as you realize you may need a roof repair.

Hail damage may also require a roof repair. Roof damage can occur when hail hits your roof during a particularly bad storm. In addition to a roof repair, hail damage can require siding repair for your home, as well. Hail damage can present immediately after a storm and may be accompanied by ice and wind damage.

Flooding is a major issue that can lead to extensive water damage. Flooding can occur after a severe storm, when you have frozen pipes break or a sump-pump fails. These can create standing flood water in your home and if this water isn't properly extracted, it can lead to other issues in your home, including mold growth. 

River flooding also can impact both the interior and exterior of your home and also requires water restoration. River flooding occurs after periods of extreme rain and lead to ground water standing outside of your home, as well as possibly flood water inside your home. 


Steps of Storm Damage Repair

Whether you have frozen pipes that bust, hail damage, or flooding, water restoration is an essential part of storm remediation. SERVPRO will work with you to restore your house to its preloss condition. The goal is to fix your home as quickly and efficiently as possible so you can get back to normal after storm damage occurs. Storm and flood damage require specialized restoration techniques and equipment.  Trust SERVPRO’s IICRC certified technicians.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.