Recent Posts

Why is Board Up Important?

1/8/2020 (Permalink)

Home Boarded by SERVPRO Board up after a fire to keep the contents of your home safe from water damage.

If your property has experienced a fire, there are several reasons why you will want to board up structural windows or damage. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and can make the fire cleanup process easier.  SERVPRO offers full-service restoration specialists who provide board-up services.  

Here are four reasons to board-up after a fire.

  • In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.
  • You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.
  • You need to keep out the elements. If the structure has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  • You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to our experts at SERVPRO, about boarding up your fire damaged building to prevent loss and limit damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Let SERVPRO make it “Like it never even happened.”

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

How Pack-Outs are a Part of Water Damage Restoration

1/8/2020 (Permalink)

SERVPRO truck full of pack-out boxes from a water job We can take your belongings to our secure location to restore them and then bring them back to you after mitigation is complete.

Reduce the chaos of commercial water damage mitigation in Van Buren by considering a pack-out of furnishings, equipment, electronics, and documents. Choosing to clear the flooded areas of your commercial property makes planning for and implementation of water extraction strategies and drying. The removed content also receives the treatments needed to restore your items in function and appearance. 

Heavy rain and flooding from higher elevations contribute to the need for professional water removal. Packing up and moving out contents is a smart initial step. When commercial spaces are free of inventory, and other stored items, SERVPRO can be more efficient in removing excess water. It is more efficient and quicker to dry your commercial building without the added content around. We are able to get your commercial business back up and serving your customers quickly.

SERVPRO uses Contents Claim Inventory Service (CCIS) protocol to ensure the items we pack out are inventoried thoroughly and tracked throughout the process. Lists of packed contents for each space, digital photographs of articles removed, and the option of barcoding for speed and accuracy provide safeguards for commercial clients. 

Insurance claims for water damage need documentation for your claim. The inventory record establishes the condition of each item packed out, the planned cleaning and drying strategies we believe appropriate, and the results of the treatments completed at our climate-controlled production facility. If an article is not restorable, the need for a replacement is proven.

SERVPRO technicians have the top-of-the-line equipment and specialized training to bring even extensively damaged items back to preloss condition.

The resources available to our technicians include the Ultrasonic Cleaning System that allows us to clean and sanitize your belongings that have been affected by water, fire, soot and mold. Our Ultrasonic system cleans your items by creating millions of bubbles to help remove dirt, mold and soot from hard to reach places. The bubbles force the dirt and other particles off of the item leaving it cleaner. But we don’t stop there. Without any scrubbing or abrasive chemicals, we submerge your items into a pre-wash station, then a wash station, then a rinse station. This process makes the items look brand new. Industrial washers and dryers are used to dry out soft items. We always make sure that your items are back to preloss condition before we give them back to you and will wash items multiple times if that’s what it takes to clean it. These are what make SERVPRO different than traditional cleaning businesses. 

At your commercial building, our technicians use the freedom granted by cleared spaces to pump out and extract standing water fast. SERVPRO crews then use structural drying techniques to make it “Like it never even happened.” at your business property before welcoming back the restored packed out items.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

Quality Fire Damage Restoration Services Available For All Van Buren Residents

12/3/2019 (Permalink)

Home on Fire Calling a fire damage restoration company like SERVPRO right after a fire can help reduce secondary damages. Contact us 24/7 at 479-419-5544.

Our IICRC-Certified Technicians Respond Quickly to Remediate Fire Damage On Your Property

After the fire is out and everyone is gone, the clock starts ticking. Every minute that it takes you to decide which direction to take next, allows smoke and soot residues to permeate further into various surfaces found in your Van Buren home.

Immediately after a Van Buren fire damage incident occurs in your home, smoke and soot residues begin to settle. Soon after, residues cause discoloration that turns to staining if not treated quickly. Within hours, wood furniture may require refinishing, metals start to rust and corrode while clothing and other contents become permanently stained.

The longer you wait, the harder your restoration becomes. Exposure to smoke and soot residues damage every surface in your home, embedding chemicals into the fibers of various materials, continually deteriorating items as time progresses. SERVPRO can help stop the deterioration fast and get a hold on secondary damages developing in your home.
Smoke damage travels through crawl spaces, into walls, and your ventilation system. SERVPRO technicians inspect your entire home thoroughly, providing cleaning and deodorization services that help return your home to a quality pre-damage condition, making damage disappear, “Like it never even happened.” All of this and more is only a phone call away.

When treated by the fire and smoke damage professionals at SERVPRO, damaged structure, contents, and personal belongings can survive the effects of a fire. We are IICRC-certified, with access to industrial-grade equipment, and have several years of experience providing restoration services to customers just like you.

Our entire staff takes every possible action to provide you with full-service solutions to fire damage in your home. We are available 24-hours a day, 7-days a week, including holidays, make your restoration as stress-free as possible. Our Green Fleet vehicles are ready to deploy at a moment’s notice, fully stocked with everything necessary to address problems that occur on your property.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Why Van Buren Property Owners rely on SERVPRO for Mold Remediation

12/3/2019 (Permalink)

SERVPRO crew during mold remediation Restoring Indoor Air Quality After Mold Attacks Your Van Buren Home


With mold damages, many Van Buren homeowners do not see the situation as of considerable risk. Many get misguided into a belief that inaction allows the organism to die off naturally without much incident. A particularly threatening effect of mold growth in your home is mold spores circulating throughout the affected environment and colonizing new areas of the structure. Often a pervasive odor from an active infestation generates poor indoor air quality.

Our SERVPRO technicians have industry-leading equipment specifically designed to help improve the indoor air quality when mold damage has affected materials and areas of your home. Among the pieces of equipment used by our professionals, air scrubbers play a significant role in improving the environment following the growth of mold spreading throughout regions of your residence.

The role of air scrubbers in your home is to catch particulates and mold spores as small as .3 microns traveling throughout the environment. Not only can this HEPA filtration equipment help our SERVPRO remediation technicians isolate the affected area and prevent further spread of the organism, but it also works to clear the pungent odors with additional activated carbon filters. When called for, we can prepare the treated area for post-testing by a third party. For those who wish a complete remediation service, with no surprises, SERVPRO is the answer.

When the sharp odor is particularly stringent, we can set up hydroxyl generators or thermal foggers. These tools break up odor molecules and neutralize them on contact. This gear is also beneficial for smoke remediation work. There are many reasons SERVPRO is the solution provider to a secure home environment.

Mold growth in your home is a situation that requires immediate attention from trained applied microbial remediation specialists. Fungal growth not only presents a risk to structural materials but can also cause health effects to the occupants. Give SERVPRO a call today for a FREE inspection.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Avoid These Bad Habits and you will Save BIG!

11/7/2019 (Permalink)

Assorted Tools laying on table If you can do these things, you can keep a disaster from happening!
  1. Putting coffee grounds or grease down your sink

Grease and coffee grounds are the two most common reasons for clogged drains. While one might think that nearly any liquid can be disposed of in a drain, they would learn that over time, water from the sewer will get pulled back up through your drains. The grease and oil buildup will cause this to happen and could ultimately end with part of your home covered in sewage. This is why you should never pour hot grease down the drain! Instead, pour your grease into a container that can be sealed with a lid and then dispose of it with your regular garbage.

Coffee grounds can also be very harmful to your disposal. Sinks get clogged by coffee grounds because they bond and pack together very firmly, and don’t fully break down. To get rid of your coffee grounds, drain out any remaining coffee from your coffee pot and then dispose of the grounds with your coffee filter into the trash.

  1. Not Cleaning your Gutters

It’s very important to not neglect your gutters. Over time they will clog with leaves, pine needles and other various types of debris that can keep them from doing their job of directing water away from the home. In the event of a bad rain storm, your gutters would be clogged and unable to drain. By cleaning your gutters just twice a year, you can maintain them and they will perform better and last longer for your home!

  1. Not Routinely Replacing your Air Filters

Dirty air filters can dramatically reduce the air quality of your home. Factors like the number of people and pets living in the home can put a strain on the filtration system, causing it to need replacement filters more often. By replacing your air filters once every 90 days, you will be able to ensure there will be cleaner air that will circulate more efficiently throughout your home. If you have pets or if someone in your family has allergies, it is recommended that you increase this to every 60 days.

  1. Not Maintaining your Water Heater

Water Heaters can be very expensive to replace so it’s important that you take care of yours! If you take a few minutes once a year to maintain your water heater, it could last you LONGER than the 10 year average for most water heaters. Read our blog HERE about how to perform an annual maintenance check on your water heater. By eliminating sediments and checking for leaks, you will be more confident that your water heater is functioning properly.

  1. Ignoring water leaks

If you see a water leak of any kind in your home, call SERVPRO before it gets too bad. Water in your walls and ceilings can grow harmful molds and cause nasty odors. Water weakens structures, making your walls less stable and causing further issues the longer the materials have time to decompose. Water in your floors can be worse than it seems depending on the type of flooring and the extent of the water damage. Getting the experts at SERVPRO to your home before the problem gets too bad is always the best thing to do for your home.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Did you know that all water is NOT the same?

11/7/2019 (Permalink)

Water Damage Categories: clean, gray and black water Not all water is created equally, here's how to know the difference.

Whenever you have unexplained water come into your home whether by weather events or a pipe break, you want the water to be gone ASAP! Calling a Restoration company is the first step to mitigating the damage done, fast! It’s critical to know that there are many different types of water depending on the source of the water. This is one thing that helps our SERVPRO Crews figure out what the source of the water damage is based off of the type of water. The type of water you’re dealing with will determine how our crew needs to proceed with restoration at your Northwest Arkansas property.

3 kinds of contaminated water:

Category 1: "Clean Water"

Category 1 water comes from a clean water source. This could be a broken supply line, or leaking water heater. If not caught and treated quickly, this water could develop into another category, depending on length of time, temperature and contact with other contaminates.

Category 2: "Gray Water"

Category 2 water is contaminated and could cause illnesses. A washing machine overflow or a dishwasher overflow would be Category 2 water. A toilet overflow would be considered a category 2 contamination unless there are feces present. Contaminants can be various things, but unless the water has been untouched, it will be a category 2.

Category 3: "Black Water"

Category 3 water is badly contaminated and could cause someone severe harm to ingest it. Examples would be water from rivers or streams that have flooded or, water from the toilet bowl with feces, or water that has been puddled for long enough that it is now supporting microbial growth.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

5 Cleaning Methods for Smoke Damage

10/17/2019 (Permalink)

Servpro crew cleaning SERVPRO can restore your office after smoke damage

Cleaning Processes That May Be Recommended

If your commercial business in Van Buren has had smoke damage, you’re probably thinking ”Who is the best company to clean all this?” You’ll be happy to know that the professionals at SERVPRO are experts with the MANY ways to clean items made of various materials. Every surface absorbs substances differently. Depending on what substance is used to clean the area, will also affect the end result. SERVPRO has the skill to determine which technique will be most effective to clean your items. With a great deal of care, SERVPRO will pack up all of your “dirty” belongings and take it to our cleaning facility. From There, we will decide how to clean it. Once the items are cleaned, they are repacked and brought back to you. Listed are some cleaning methods that SERVPRO uses.

  1. Wet Cleaning

Wet cleaning is perhaps what is most commonly thought of when it comes to washing away smoke damage. This is when liquid cleaner is applied to damaged areas and water is used to wash away cleaner and leave a clean surface.

  1. Spray and Wipe

In many cases the content cleaning of solid materials, such as tables and filing cabinets, can be cleaned by simply using the spray and wipe method. After cleaning, SERPVRO can move clean items to content storage until repairs can be completed.

  1. Dry-cleaning

This cleaning method is used when items are very sensitive or only need minimal cleaning. The process may involve a spray cleaner or powder depending on the item and damage type.

  1. Immersion Cleaning

In some cases smoke damaged items will need to be immersed in a cleaner. Depending on the damage level the item may either be left to soak or simply dipped so it can be completely submerged in the cleaner before being washed off.

  1. Foam Cleaning

This method is usually used when dealing with upholstery that might react poorly to liquid cleaners. A special foam is used to avoid soaking the fabric, and can effectively remove any smoke odor the fire may have left behind.

The cleaning style SERVPRO professionals use to restore your office items may depend on the item type and the degree of damage. Light damage may be removed with the dry-cleaning process, while some items made need to be immersed in a cleaner for a time to properly rid of any smoke or soot damage. Others can be simply sprayed with a solution and wiped off.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Halloween Safety

10/17/2019 (Permalink)

Trick or Treaters along the sidewalk Have a safe and FUN Halloween

Halloween is the one time of year where you can dress up and be another character for a day, and no one will blink an eye. At SERVPRO, We want you to have a safe HALLOWEEN and enjoy the time with your family, without worry. There are a few things that you can do that will ensure that your family is equipped to have a great Halloween. This list of safety tips below was provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns. You can find flameless candles that flicker, and those that don’t, so you won’t miss out on any of the spooky effects!
  • Costumes – Carefully choose your costume. Stay away from costumes with long trains or flowing fabric that could get caught on things. Make sure that any DIY costumes are not made of flammable materials like flannel or burlap.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and burlap that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Top Fire damage tips to get your home restored after a Fire.

9/11/2019 (Permalink)

SERVPRO is dedicated to assisting families in our communities after they’ve been through any type of fire crisis.

Fire damage to your home is often no small task to restore. SERVPRO is dedicated to restoring homes after they’ve been through any type of fire. In many cases, we will receive calls asking us what to do after a fire. Here are a few tips that we give to customers asking about where to start.

Keep in mind that fire restoration is a big job and it will take time and skill to complete. Your SERVPRO Technician will be trained on any given job that they do. Consider if it is worth it to you to handle the messy cleanup, or if hiring a highly skilled restoration company that specializes in fire damage to do the job with your guaranteed satisfaction.

  • There are many different items that require attention after you’ve had in a fire in your home. If the damage isn’t bad, you can scrub the walls with special products to remove the unwanted smoke odors. Most of the time, you will want to repaint after you’ve cleaned and dried the walls to mask any residual odors.
  • Limit the movement in the home. By walking around the home and tracking soot all over the floors, you are essentially embedding the soot into the carpets and that makes for a much more difficult restoration job.
  • Mold and Mildew could potentially start to grow after you experience a fire in your home. This occurs often because of excess moisture in the home caused by the fire department as they are extinguishing the fire. Mold and Mildew can attach and grow on nearly any surface in your home and it may be difficult to know if you’ve cleaned all of the affected areas.
  • Floors and carpets receive the majority of the damage when the fire department comes in to extinguish a fire. Because of all the excess water in the home, and the soot already existing from the fire, will most likely need to pull the carpets and replace them. You may want to call a professional fire damage restoration company to assist you with this lengthy process. SERVPRO is where you can find the fire damage restoration experts. Call SERVPRO 24/7 to perform this task.
  • Dry cleaning clothes is the most effective way to remove soot and smoke odors out of your clothing. Just simply washing the garments in the washing machine will not provide you will a “preloss condition” garment.
  • Kitchen items are another factor in the cleaning process that will take time and a great deal of elbow grease. Items that are in contact with your food MUST be cleaned before you use them again. Let dishes soak in a solution of bleach and water (2 tablespoons of bleach per gallon of water) for about 30 minutes. Some items will not release smoke such as rubber and wooden items; it is important that these items are thrown away if you’re unable to get them sufficiently cleaned.

Your Help Is HERE

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Why you may need to board up your home after a fire

9/2/2019 (Permalink)

Boarding up homes can be one of the first pieces in the puzzle of restoration.

In the case that you have a fire, it may be necessary to board up your home. The most important reasons to do so are to keep the external elements out and to prevent additional losses.

If you have items in the home, you will want to board up so that looters are not able to enter the property and steal them. Even if you have valuable items that are un-salvageable, it is still important to keep those items in the home until they can be documented for your insurance. SERVPRO helps to decide what items are salvageable and which items are not salvageable.

Depending on your insurance policies, you may be able to replace these items without cost to you independently. If the items are stolen from your property before this happens, it can make the process with your insurance troublesome.  The loss of items in your home could be far more expensive than restoration work. Especially if you have many electronic items, these can be very expensive to replace.  

Keeping out the elements is important to limiting the amount of soot that is spread across your home. Soot is very difficult to remove from textiles and is even harder once these particles have been stepped on and effectively embedded into the carpets. It’s also important to limit the exposure to additional water, wind and sunlight to prevent compounding the damage done by residual smoke and soot.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.