Recent Posts

Avoid These Bad Habits and you will Save BIG!

11/7/2019 (Permalink)

Assorted Tools laying on table If you can do these things, you can keep a disaster from happening!
  1. Putting coffee grounds or grease down your sink

Grease and coffee grounds are the two most common reasons for clogged drains. While one might think that nearly any liquid can be disposed of in a drain, they would learn that over time, water from the sewer will get pulled back up through your drains. The grease and oil buildup will cause this to happen and could ultimately end with part of your home covered in sewage. This is why you should never pour hot grease down the drain! Instead, pour your grease into a container that can be sealed with a lid and then dispose of it with your regular garbage.

Coffee grounds can also be very harmful to your disposal. Sinks get clogged by coffee grounds because they bond and pack together very firmly, and don’t fully break down. To get rid of your coffee grounds, drain out any remaining coffee from your coffee pot and then dispose of the grounds with your coffee filter into the trash.

  1. Not Cleaning your Gutters

It’s very important to not neglect your gutters. Over time they will clog with leaves, pine needles and other various types of debris that can keep them from doing their job of directing water away from the home. In the event of a bad rain storm, your gutters would be clogged and unable to drain. By cleaning your gutters just twice a year, you can maintain them and they will perform better and last longer for your home!

  1. Not Routinely Replacing your Air Filters

Dirty air filters can dramatically reduce the air quality of your home. Factors like the number of people and pets living in the home can put a strain on the filtration system, causing it to need replacement filters more often. By replacing your air filters once every 90 days, you will be able to ensure there will be cleaner air that will circulate more efficiently throughout your home. If you have pets or if someone in your family has allergies, it is recommended that you increase this to every 60 days.

  1. Not Maintaining your Water Heater

Water Heaters can be very expensive to replace so it’s important that you take care of yours! If you take a few minutes once a year to maintain your water heater, it could last you LONGER than the 10 year average for most water heaters. Read our blog HERE about how to perform an annual maintenance check on your water heater. By eliminating sediments and checking for leaks, you will be more confident that your water heater is functioning properly.

  1. Ignoring water leaks

If you see a water leak of any kind in your home, call SERVPRO before it gets too bad. Water in your walls and ceilings can grow harmful molds and cause nasty odors. Water weakens structures, making your walls less stable and causing further issues the longer the materials have time to decompose. Water in your floors can be worse than it seems depending on the type of flooring and the extent of the water damage. Getting the experts at SERVPRO to your home before the problem gets too bad is always the best thing to do for your home.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Did you know that all water is NOT the same?

11/7/2019 (Permalink)

Water Damage Categories: clean, gray and black water Not all water is created equally, here's how to know the difference.

Whenever you have unexplained water come into your home whether by weather events or a pipe break, you want the water to be gone ASAP! Calling a Restoration company is the first step to mitigating the damage done, fast! It’s critical to know that there are many different types of water depending on the source of the water. This is one thing that helps our SERVPRO Crews figure out what the source of the water damage is based off of the type of water. The type of water you’re dealing with will determine how our crew needs to proceed with restoration at your Northwest Arkansas property.

3 kinds of contaminated water:

Category 1: "Clean Water"

Category 1 water comes from a clean water source. This could be a broken supply line, or leaking water heater. If not caught and treated quickly, this water could develop into another category, depending on length of time, temperature and contact with other contaminates.

Category 2: "Gray Water"

Category 2 water is contaminated and could cause illnesses. A washing machine overflow or a dishwasher overflow would be Category 2 water. A toilet overflow would be considered a category 2 contamination unless there are feces present. Contaminants can be various things, but unless the water has been untouched, it will be a category 2.

Category 3: "Black Water"

Category 3 water is badly contaminated and could cause someone severe harm to ingest it. Examples would be water from rivers or streams that have flooded or, water from the toilet bowl with feces, or water that has been puddled for long enough that it is now supporting microbial growth.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

5 Cleaning Methods for Smoke Damage

10/17/2019 (Permalink)

Servpro crew cleaning SERVPRO can restore your office after smoke damage

Cleaning Processes That May Be Recommended

If your commercial business in Van Buren has had smoke damage, you’re probably thinking ”Who is the best company to clean all this?” You’ll be happy to know that the professionals at SERVPRO are experts with the MANY ways to clean items made of various materials. Every surface absorbs substances differently. Depending on what substance is used to clean the area, will also affect the end result. SERVPRO has the skill to determine which technique will be most effective to clean your items. With a great deal of care, SERVPRO will pack up all of your “dirty” belongings and take it to our cleaning facility. From There, we will decide how to clean it. Once the items are cleaned, they are repacked and brought back to you. Listed are some cleaning methods that SERVPRO uses.

  1. Wet Cleaning

Wet cleaning is perhaps what is most commonly thought of when it comes to washing away smoke damage. This is when liquid cleaner is applied to damaged areas and water is used to wash away cleaner and leave a clean surface.

  1. Spray and Wipe

In many cases the content cleaning of solid materials, such as tables and filing cabinets, can be cleaned by simply using the spray and wipe method. After cleaning, SERPVRO can move clean items to content storage until repairs can be completed.

  1. Dry-cleaning

This cleaning method is used when items are very sensitive or only need minimal cleaning. The process may involve a spray cleaner or powder depending on the item and damage type.

  1. Immersion Cleaning

In some cases smoke damaged items will need to be immersed in a cleaner. Depending on the damage level the item may either be left to soak or simply dipped so it can be completely submerged in the cleaner before being washed off.

  1. Foam Cleaning

This method is usually used when dealing with upholstery that might react poorly to liquid cleaners. A special foam is used to avoid soaking the fabric, and can effectively remove any smoke odor the fire may have left behind.

The cleaning style SERVPRO professionals use to restore your office items may depend on the item type and the degree of damage. Light damage may be removed with the dry-cleaning process, while some items made need to be immersed in a cleaner for a time to properly rid of any smoke or soot damage. Others can be simply sprayed with a solution and wiped off.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Halloween Safety

10/17/2019 (Permalink)

Trick or Treaters along the sidewalk Have a safe and FUN Halloween

Halloween is the one time of year where you can dress up and be another character for a day, and no one will blink an eye. At SERVPRO, We want you to have a safe HALLOWEEN and enjoy the time with your family, without worry. There are a few things that you can do that will ensure that your family is equipped to have a great Halloween. This list of safety tips below was provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns. You can find flameless candles that flicker, and those that don’t, so you won’t miss out on any of the spooky effects!
  • Costumes – Carefully choose your costume. Stay away from costumes with long trains or flowing fabric that could get caught on things. Make sure that any DIY costumes are not made of flammable materials like flannel or burlap.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and burlap that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

Top Fire damage tips to get your home restored after a Fire.

9/11/2019 (Permalink)

SERVPRO is dedicated to assisting families in our communities after they’ve been through any type of fire crisis.

Fire damage to your home is often no small task to restore. SERVPRO is dedicated to restoring homes after they’ve been through any type of fire. In many cases, we will receive calls asking us what to do after a fire. Here are a few tips that we give to customers asking about where to start.

Keep in mind that fire restoration is a big job and it will take time and skill to complete. Your SERVPRO Technician will be trained on any given job that they do. Consider if it is worth it to you to handle the messy cleanup, or if hiring a highly skilled restoration company that specializes in fire damage to do the job with your guaranteed satisfaction.

  • There are many different items that require attention after you’ve had in a fire in your home. If the damage isn’t bad, you can scrub the walls with special products to remove the unwanted smoke odors. Most of the time, you will want to repaint after you’ve cleaned and dried the walls to mask any residual odors.
  • Limit the movement in the home. By walking around the home and tracking soot all over the floors, you are essentially embedding the soot into the carpets and that makes for a much more difficult restoration job.
  • Mold and Mildew could potentially start to grow after you experience a fire in your home. This occurs often because of excess moisture in the home caused by the fire department as they are extinguishing the fire. Mold and Mildew can attach and grow on nearly any surface in your home and it may be difficult to know if you’ve cleaned all of the affected areas.
  • Floors and carpets receive the majority of the damage when the fire department comes in to extinguish a fire. Because of all the excess water in the home, and the soot already existing from the fire, will most likely need to pull the carpets and replace them. You may want to call a professional fire damage restoration company to assist you with this lengthy process. SERVPRO is where you can find the fire damage restoration experts. Call SERVPRO 24/7 to perform this task.
  • Dry cleaning clothes is the most effective way to remove soot and smoke odors out of your clothing. Just simply washing the garments in the washing machine will not provide you will a “preloss condition” garment.
  • Kitchen items are another factor in the cleaning process that will take time and a great deal of elbow grease. Items that are in contact with your food MUST be cleaned before you use them again. Let dishes soak in a solution of bleach and water (2 tablespoons of bleach per gallon of water) for about 30 minutes. Some items will not release smoke such as rubber and wooden items; it is important that these items are thrown away if you’re unable to get them sufficiently cleaned.

Your Help Is HERE

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Why you may need to board up your home after a fire

9/2/2019 (Permalink)

Boarding up homes can be one of the first pieces in the puzzle of restoration.

In the case that you have a fire, it may be necessary to board up your home. The most important reasons to do so are to keep the external elements out and to prevent additional losses.

If you have items in the home, you will want to board up so that looters are not able to enter the property and steal them. Even if you have valuable items that are un-salvageable, it is still important to keep those items in the home until they can be documented for your insurance. SERVPRO helps to decide what items are salvageable and which items are not salvageable.

Depending on your insurance policies, you may be able to replace these items without cost to you independently. If the items are stolen from your property before this happens, it can make the process with your insurance troublesome.  The loss of items in your home could be far more expensive than restoration work. Especially if you have many electronic items, these can be very expensive to replace.  

Keeping out the elements is important to limiting the amount of soot that is spread across your home. Soot is very difficult to remove from textiles and is even harder once these particles have been stepped on and effectively embedded into the carpets. It’s also important to limit the exposure to additional water, wind and sunlight to prevent compounding the damage done by residual smoke and soot.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

15 most common industry-used terms, Defined!

8/15/2019 (Permalink)

SERVPRO of Crawford &. South Washington counties is here to help 24/7 at 479-318-6774!

15 Restoration Terms Defined

We know that you may not be familiar with the restoration process. We’ve created this list to help you understand what it is that we mean by our industry terms.

Air Mover: Industrial strength fans that are used to dry your property after water damage

Agent: The person at an insurance company that interprets a policy and works with customers

Adjuster: Insurance claims adjuster who advocates for the policyholder in appraising and negotiating a claimant’s insurance claim

Anti-Microbial Solutions: Cleaning products used to remove microorganisms from materials and prevent them from returning.

Bacteria: A very large group of microorganisms comprising one of the three domains of living organisms.

Claim: What you file when looking to collect money to make repairs from your insurance company.

Containment Area: Temporary plastic barriers that are used during mold removal projects to contain mold spores and work to a smaller area.

Dehumidifier: Used to pull water vapor out of the air and bring moisture levels back to normal/acceptable conditions.

Demolition: Point of work prior to drying where all saturated drywall, carpet, insulation are removed and discarded.

Drying Time: Period of time where dehumidifiers and air movers are placed within the property. Typically 72 hours to remove all remaining moisture from the air and structural materials.

Extraction: The initial step of a water damage restoration where excess water is removed from a property via pumping equipment.

Humidity: Measurement of the amount of water vapor in the air.

Inspector: Designated party to interpret the severity of situation and offer recommendations on what does and does not need to be done; preferably a separate entity from those fixing the issues.

Moisture Meter: Tool used to detect amount of moisture within walls or materials and help locate sources of water intrusion.

Mold Testing: Air and surface samples taken to identify the species and quantity of mold present within a property.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

SERVPRO is here to help get your school year started off right!

8/13/2019 (Permalink)

  1. Ease back into routines

It’s always hard for kids and teachers to say goodbye to summer and start their new school year. You can make it easier on them by trying to get them into their school morning routines just a little early! By waking up in time to get ready and go to school, kids will be more likely to be on time the first few days of school! It’s very important to have your kids up and ready so that they will be awake and ready to make new friends and learn a lot along the way.

  1. Shopping times and tax free weekend

It’s usually better to wait until around September to get the best deals on clothes and shoes for school. Most people need to get these supplies when the school year first starts because of their kids changing sizes and wanting to have a new first day of school outfit. If you can hold off just a few weeks, you will see that the prices will drop and you will be able to make your money go further with your purchases. 

August 4th and 5th this year is Arkansas’ Tax Free Weekend! If you are needing these things before the school year starts, this is the best time for you to buy school clothes, shoes and back to school supplies. Savings from Tax Free Weekend will be bigger depending on how much you spend. How much will you save this school year?

  1. Kindergartener’s Apprehension

If you have a kindergartener that is going to be starting school this year, it’s important make sure to calm their fears before you get there. Talk to them about school and why it is important so that they won’t be inclined to sit back and watch but to be active and make friends!

  1. Let your children meet their teacher before school starts

On the first day of school, you’re children are worried about if they will be accepted, if they will like their teacher and vice versa. By having your child meet with the teacher in advance, the teacher will be a familiar face to them and they won’t feel like they are surrounded by all strangers. Consider speaking with the teacher on getting feedback based on how your child is doing once you leave them in the morning and what you can do to make the transition more seamless for them.

  1. Help is available if you need financial assistance

If you are struggling financially and are needing assistance with the cost of school supplies, look around your local area and see if there are any nonprofits that help to deflate this cost by giving you backpacks, pencils, paper and other various school supplies. There are many non-profits that are dedicated to this cause. The Kids in Need Foundation is a nonprofit that provides over 6 million kids with school supplies every year. They also donated boxes worth of school supplies valued at $500/each to schools that have low-funding and high-need in this area. 

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

How SERVPRO treats water damage

8/6/2019 (Permalink)

Step 1 - Emergency Contact

When our office gets your call, we will guide you through answering several questions so that we can get an idea for the extent of the damages. These questions are what will help us to understand your situation until we actually get to the property. This initial point of contact is so important in an emergency. The quicker you call, the quicker we can get the mitigation process started.

Step 2 - Inspection and Water Damage Assessment

After we’ve received information from you, we are ready to go to the property to inspect the extent of the damage. We will determine the source of the water and the proper drying procedure. SERVPRO develops a plan of action within our team to restore your home or business to preloss condition.

Step 3 - Water Extraction

Our pumps and vacuums are powerful enough to extract hundreds of gallons of water. SERVPRO starts this process as soon as possible to minimize further damage and to help prevent mold growth. Based off of the size of the space and number of rooms affected, we can allocate the correct amount of equipment to dry your home or business.

Step 4 - Drying

After the water is removed, SERVPRO uses special equipment to get to the water that still remains. To dry this remaining water, SERVPRO uses air movers and dehumidifiers to dry the area and keep mold from growing.

Step 5 – Ultrasonic cleaning

This is for the items that are in your home, like furniture and clothes. Our Ultrasonic equipment is top of the line. SERVPRO uses air scrubbers and fogging equipment to make sure that your home is thoroughly dry.

Step 6 - Restoration

The last step of our processes is to restore your space. This can be a minor step by just replacing a few panels or drywall. This could also be a very big task, like a major reconstruction when more than one entire room is affected.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

How SERVPRO slashes response time to get to your property FAST!

7/24/2019 (Permalink)

How SERVPRO cuts response time – Why SERVPRO 

After you have a disaster happen in your home, time is everything. Mitigation and Restoration jobs can take time depending on the type of damage and duration of the loss. These four factors make SERVPRO Faster to Any Size Disaster.

SERVPRO franchises out their locations. This means that you likely have a SERVPRO franchise serving your community. A local franchise can quickly respond to calls. We are familiar with the local area and we’re able to be efficient with our time and resources. We regularly check calls, and are determined to get back to you as quickly as possible.

Our crew is trained to know how to respond and handle any kind of loss situation. Our Production Managers are tasked with arranging where our crew will be each day and what they are to be working on. The quality of training is a major benefit to having local franchise that is backed by a national corporation. SERVPRO provides training classes to get our crew certified in all the necessary areas. Your SERVPRO trained professionals will respond Faster to Any Size Disaster.


In the event of a major flood, storm or other large-scale disaster, a local franchise can achieve a faster response time than what would be possible if you had to look outside your community. If a region is experiencing increased demand for mitigation and restoration services, the SERVPRO Corporation can call on nearby franchises to provide additional equipment and crews that will reduce wait times. At SERVPRO, we know that when there is a large disaster, you need a company that will share your sense of urgency.

SERVPRO is trained and equipped to perform both mitigation and restoration services. SERVPRO strategically does this to shorten the length of time the customer’s entire job takes from start to finish. By eliminating the extra step of having another party do the repairs, we reduce the amount of time our customer’s homes and lives are disrupted.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

See our website for more about Crawford and South Washington Counties.