Recent Water Damage Posts

Surviving a Water Crisis in your Van Buren Home

4/13/2020 (Permalink)

Graphic with title and water droplets When you have a water damage issue, SERVPRO is Here to Help!

Going through a water emergency is a horrible experience. It is an invasion of your privacy and changes your way of life. But it’s not uncommon. According to the restoration industry, it is estimated that 14,000 people in the United States experience water intrusion at home or work each day. Not only that, but 98% of homes in the US with basements will suffer from some type of water damage during their lifetime. Due to this alarming statistic, every homeowner or business owner should have some type of an emergency plan. Here are some suggestions on what you can do to ease the stress and the panic. There’s no substitute for preparation. So consider the following steps:

  1. When you have a water loss, find the source of the water! Not only should you find the source but you need to know in advance how to turn it off. Where is your main water valve to your home or business? Find it and make sure everyone in your home or everyone on your team at work knows where it is located.
  1. If feasible, turn off the electricity. After you get the water shut off, turn off all electricity in the building. It is very important to note, do not try to get to your electrical panel walking through water. If you can’t get to the panel (breaker box), call a professional electrician.
  1. Be aware that the water in your home or business might be contaminated. Keep yourself safe and those around you from contaminated water. Examples of contaminated water are sewage, water that contains household chemicals, or water from the outside. Not a bad idea to make sure that you have high water boots or waiters available in the case of a sewer back up. Not pleasant to think about but wise to prepare for.
  1. Document, document, document. Before you start removing contents and water take photos to show your insurance company.
  1. When you decide that you want to file a claim on your insurance, call your insurance agent or the claims department. If you are inquiring about the process make it clear that you do not want a claim filed until you give the authorization. But once you know it is a covered loss, and the damage exceeds your deductible, get the claims process rolling. Your insurance agent will walk you through that process. Keep in mind that even though your insurance provider may recommend a restoration company, you have the freedom to choose who you want.
  1. Begin the process of cleaning up. First, the water needs to be extracted/removed. The longer the water remains, the more the damage you will sustain. This will take time. But you don’t have to go alone. The professionals at SERVPRO will extract water from every area of your home or business.
  1. Prevent mold damage! One of the reasons you call SERVPRO is to have the job done right the first time. Mold can be toxic. Mold can produce significant long-term damage and present health effects.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

SERVPRO has the Proper Drying techniques to Restore your Water Damage in Van Buren

3/11/2020 (Permalink)

Proper Drying Techniques example of arranged ewuipment. Water damage can lead to mold growth that is hazardous to the health of your family. Dealing with water damage in your property can be a headache, but

Water Damage can destroy any type of material in your home or business, including what is inside. Water damage can lead to mold growth that is hazardous to the health of your family. Dealing with water damage in your property can be a headache, but SERVPRO can help. We are the restoration experts Northwest Arkansas residents turn to when their homes have water damage.


Regardless of what has caused water damage at your residence, our technicians can provide effective restoration solutions, which include assessing the damage, providing cost estimates, and performing cleanup and repairs. Our team can fix the underlying issue and restore your property to its original condition.

After a water loss incident, the subflooring, baseboards, and drywall, among other surfaces, can absorb water. Both primary and secondary damage can occur when water pools in your home. The majority of the damage happens when materials initially come into contact with water. The sooner you can get mitigation started the more we can salvage. Secondary damage occurs when materials are exposed to water vapor. Materials that readily absorb water vapor from the air and hold on to it are likelier to sustain water damage. They include upholstery, carpet, and insulation.

To dry affected surfaces, it is necessary to use air movers to speed up the release of absorbed water into the air. Dehumidifiers remove the excess moisture from the air to create conditions for efficient drying and help protect your property. A combination of factors determines the time it takes to dry a property completely. They include:

    •    The location of the water damage
    •    The duration that water sat in a property
    •    Types of affected building materials
    •    Weather conditions

Our SERVPRO team monitors the drying equipment to ensure it achieves the optimal results within the shortest time possible. The drying equipment should remain on for the duration of time it takes to dry the affected materials. If necessary, we can adjust the temperature in your home to the right setting for proper drying conditions. Avoid changing the settings or shutting off the HVAC system because doing so can prolong the drying process.

During the drying process, you may smell unusual odors. Increased humidity and heat can lead to increased smells. You should not confuse them with the scent of mold. These smells could be emanating from the drying materials. As humidity levels drop and the drying process continues, the odors often subside on their own. We can also use deodorizers to reduce these effects.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Crawford and South Washington Counties, click here.

How Pack-Outs are a Part of Water Damage Restoration

1/8/2020 (Permalink)

SERVPRO truck full of pack-out boxes from a water job We can take your belongings to our secure location to restore them and then bring them back to you after mitigation is complete.

Reduce the chaos of commercial water damage mitigation in Van Buren by considering a pack-out of furnishings, equipment, electronics, and documents. Choosing to clear the flooded areas of your commercial property makes planning for and implementation of water extraction strategies and drying. The removed content also receives the treatments needed to restore your items in function and appearance. 

Heavy rain and flooding from higher elevations contribute to the need for professional water removal. Packing up and moving out contents is a smart initial step. When commercial spaces are free of inventory, and other stored items, SERVPRO can be more efficient in removing excess water. It is more efficient and quicker to dry your commercial building without the added content around. We are able to get your commercial business back up and serving your customers quickly.

SERVPRO uses Contents Claim Inventory Service (CCIS) protocol to ensure the items we pack out are inventoried thoroughly and tracked throughout the process. Lists of packed contents for each space, digital photographs of articles removed, and the option of barcoding for speed and accuracy provide safeguards for commercial clients. 

Insurance claims for water damage need documentation for your claim. The inventory record establishes the condition of each item packed out, the planned cleaning and drying strategies we believe appropriate, and the results of the treatments completed at our climate-controlled production facility. If an article is not restorable, the need for a replacement is proven.

SERVPRO technicians have the top-of-the-line equipment and specialized training to bring even extensively damaged items back to preloss condition.

The resources available to our technicians include the Ultrasonic Cleaning System that allows us to clean and sanitize your belongings that have been affected by water, fire, soot and mold. Our Ultrasonic system cleans your items by creating millions of bubbles to help remove dirt, mold and soot from hard to reach places. The bubbles force the dirt and other particles off of the item leaving it cleaner. But we don’t stop there. Without any scrubbing or abrasive chemicals, we submerge your items into a pre-wash station, then a wash station, then a rinse station. This process makes the items look brand new. Industrial washers and dryers are used to dry out soft items. We always make sure that your items are back to preloss condition before we give them back to you and will wash items multiple times if that’s what it takes to clean it. These are what make SERVPRO different than traditional cleaning businesses. 

At your commercial building, our technicians use the freedom granted by cleared spaces to pump out and extract standing water fast. SERVPRO crews then use structural drying techniques to make it “Like it never even happened.” at your business property before welcoming back the restored packed out items.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

Did you know that all water is NOT the same?

11/7/2019 (Permalink)

Water Damage Categories: clean, gray and black water Not all water is created equally, here's how to know the difference.

Whenever you have unexplained water come into your home whether by weather events or a pipe break, you want the water to be gone ASAP! Calling a Restoration company is the first step to mitigating the damage done, fast! It’s critical to know that there are many different types of water depending on the source of the water. This is one thing that helps our SERVPRO Crews figure out what the source of the water damage is based off of the type of water. The type of water you’re dealing with will determine how our crew needs to proceed with restoration at your Northwest Arkansas property.

3 kinds of contaminated water:

Category 1: "Clean Water"

Category 1 water comes from a clean water source. This could be a broken supply line, or leaking water heater. If not caught and treated quickly, this water could develop into another category, depending on length of time, temperature and contact with other contaminates.

Category 2: "Gray Water"

Category 2 water is contaminated and could cause illnesses. A washing machine overflow or a dishwasher overflow would be Category 2 water. A toilet overflow would be considered a category 2 contamination unless there are feces present. Contaminants can be various things, but unless the water has been untouched, it will be a category 2.

Category 3: "Black Water"

Category 3 water is badly contaminated and could cause someone severe harm to ingest it. Examples would be water from rivers or streams that have flooded or, water from the toilet bowl with feces, or water that has been puddled for long enough that it is now supporting microbial growth.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

How SERVPRO treats water damage

8/6/2019 (Permalink)

Step 1 - Emergency Contact

When our office gets your call, we will guide you through answering several questions so that we can get an idea for the extent of the damages. These questions are what will help us to understand your situation until we actually get to the property. This initial point of contact is so important in an emergency. The quicker you call, the quicker we can get the mitigation process started.

Step 2 - Inspection and Water Damage Assessment

After we’ve received information from you, we are ready to go to the property to inspect the extent of the damage. We will determine the source of the water and the proper drying procedure. SERVPRO develops a plan of action within our team to restore your home or business to preloss condition.

Step 3 - Water Extraction

Our pumps and vacuums are powerful enough to extract hundreds of gallons of water. SERVPRO starts this process as soon as possible to minimize further damage and to help prevent mold growth. Based off of the size of the space and number of rooms affected, we can allocate the correct amount of equipment to dry your home or business.

Step 4 - Drying

After the water is removed, SERVPRO uses special equipment to get to the water that still remains. To dry this remaining water, SERVPRO uses air movers and dehumidifiers to dry the area and keep mold from growing.

Step 5 – Ultrasonic cleaning

This is for the items that are in your home, like furniture and clothes. Our Ultrasonic equipment is top of the line. SERVPRO uses air scrubbers and fogging equipment to make sure that your home is thoroughly dry.

Step 6 - Restoration

The last step of our processes is to restore your space. This can be a minor step by just replacing a few panels or drywall. This could also be a very big task, like a major reconstruction when more than one entire room is affected.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Don’t ignore water damage, it will cost you more money!

7/18/2019 (Permalink)

When facing water damage, don't hesitate in calling SERVPRO. You could be preventing a mold infestation and loss of your home’s belongings.

SERVPRO helps families and businesses locally, by performing necessary mitigation and restoration work. Damage can happen to homes and other buildings under all circumstances. When water is involved, we act as quickly as possible to mitigate the damage. 
 
If the water damage seems small to the property owner, many times people assume it will simply dry out and everything will be fine once it does. When a large quantity of water invades a home, drying out without some help can lead to other huge problems related directly to water accumulation. 
 
Also, forcing something to dry too quickly can also increase the chance of more damage. Permanent damages like warping and cracking can happen to many surfaces in your home. Flooring must dry steadily and we have the equipment specifically designed to extract moisture at a steady rate. Heating these aspects of your home helps ensure that interior areas release the moisture that’s been retained so the items dry thoroughly and with as few errors as possible. 
 
Water damage can also cause your home to smell strange. We address the issue of odors where they begin when we locate the exact location that the water entered through. When water damage causes unwanted odors, we have the equipment to eliminate the odor completely. It neutralizes odors and keeps the home from smelling like before. 

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

What to do when You find Water Damage

6/12/2019 (Permalink)

Water damage can cause a tremendous amount of emotional stress when it happens in your home, short term and long term. You need an expert to guide you through this crisis. SERVPRO of Crawford and S. Washington counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration and we’re ready as soon as we get your call.

The following tips can help you in the event of a flood in your home.

  1. Turn the water off. If a pipe has busted, make sure to turn off the main water line. If you can’t determine where the water is coming from, call an expert.
  2. Turn off the power. In the event of mass water loss in your home, cut off the power entirely.
  3. Personal Safety is a priority. Avoid electrocution and don’t plug in or use any electrical appliances around standing water or wet flooring.
  4. Take action to remove water. Use a mop or towels to get up as much water as you can quickly, to help minimize water damage to your home and contents.
  5. Salvage personal contents. Remove what furniture and belongings you can move, to a dry area. SERVPRO will help with this part, but timing is everything and if you can keep things from getting wet by moving them up to a higher surface, you might save more of your belongings.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO saves you time by mitigating the water faster so that the drying process can be started as soon as possible.

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Don’t ignore water damage, it will cost you more money!

6/7/2019 (Permalink)

When facing water damage, don't hesitate in calling SERVPRO. You could be preventing a mold i

SERVPRO helps families and businesses locally, by performing necessary mitigation and restoration work. Damage can happen to homes and other buildings under all circumstances. When water is involved, we act as quickly as possible to mitigate the damage. 
 
If the water damage seems small to the property owner, many times people assume it will simply dry out and everything will be fine once it does. When a large quantity of water invades a home, drying out without some help can lead to other huge problems related directly to water accumulation. 
 
Also, forcing something to dry too quickly can also increase the chance of more damage. Permanent damages like warping and cracking can happen to many surfaces in your home. Flooring must dry steadily and we have the equipment specifically designed to extract moisture at a steady rate. Heating these aspects of your home helps ensure that interior areas release the moisture that’s been retained so the items dry thoroughly and with as few errors as possible. 
 
Water damage can also cause your home to smell strange. We address the issue of odors where they begin when we locate the exact location that the water entered through. When water damage causes unwanted odors, we have the equipment to eliminate the odor completely. It neutralizes odors and keeps the home from smelling like before. 

SERVPRO of Crawford & South Washington Counties should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.

For more about Crawford and South Washington Counties, click here.

Home Water Damage DRAINED By Experts At SERVPRO!

5/8/2019 (Permalink)

SERVPRO understands that cleanup needs to begin as quickly as possible to prevent ongoing damage your home and personal items.

Fast Action and Cleanup of Water Damage In Your Home

When damages affect structural components and the contents of your home, you need professionals that can mitigate the crisis and resolve your situation fast. In a water damage situation, cleanup needs to happen as quickly as possible to prevent ongoing damage and detrimental effects that lead to irreparable damage.

Even though water cleanup is something that many homeowners could insist they could do on their own, water loss situations require an immediate response from skilled technicians equipped with the right tools. Our SERVPRO water restoration technicians begin their training with the extensive IICRC-certification, which is the premier standard of the industry. They are encouraged and take part in ongoing in-house and e-learning options to improve their knowledge in essential recovery techniques such as mitigation and drying.

These skilled technicians are available to you for water cleanup, mitigation, and water damage restoration 24 hours a day through our response team. As water damage is time sensitive, having a crew of highly-trained technicians that can mobilize personnel and equipment efficiently reduces the impact that water loss incidents have on your property. Within a matter of minutes, water can absorb into walls, floors, upholstery, and your personal belongings. You need a team that can respond immediately to help.

The equipment that we use for water cleanup and restoration work is among the most advanced machines and tools available in the industry. We seek to have the best equipment possible, as this ensures that we can provide fast extractions, drying efforts, and premier cleaning solutions. Drying is an important step in water restoration, and our high-powered air movers can help to force dry areas at a much faster rate than they would through conventional approaches.

Water cleanup might seem like something that you could attempt on your own, but this often leads to inadequate drying and moisture removal, which can result in negative and hazardous secondary effects like mold growth. Trust our skilled SERVPRO 24-hour response team to arrive shortly after you call to help you clean up the mess fast. Call us anytime at (479) 318-6774.

Click here for more about SERVPRO of Crawford and South Washington Counties.

Use SERVPRO to Restore your Van Buren Home after a Flood

4/26/2019 (Permalink)

This flooded house was caused by a recent storm

If your Van Buren home is affected by a flood, use SERVPRO to assess the damage and potential threats.  After an emergency, like a flood, there are many concerns.  The professionals at SERVPRO can thoroughly and safely assess the affected flooring, wall, and ceiling materials for structural integrity.  Our team works quickly to ensure that the drying process and repairs can begin immediately.  The faster SERVPRO can begin the mitigation process, the quicker we can return your home to preloss conditions.

Whether it’s residential or commercial flood damage, whether it is clean water or sewage, there are many steps to return your property to preloss condition.  Our SERVPRO Team uses extraction machines and drying techniques to keep the water from damaging your home any further.  Materials like sheetrock and particle board become saturated almost immediately.  After a short period of time, these materials can become structurally compromised.  SERVPRO can remove portions of the damaged materials.  This cost effective technique can make reconstruction easier and faster.

Regardless of how the water damage occurred, contaminants can be a significant threat. Materials potentially exposed to bacteria must be cleaned before people can safely return to their homes.  The professionals at SERVPRO are trained and have many years of experience in cleaning these different types of threats. 

SERVPRO of Crawford & South Washington Counties should be your first choice to restoring your home after a flood.  Our team of professionals is trained to assess the damage and potential threats, extract and contain the water, dry, and restore your property to preloss condition.  SERVPRO of Crawford & South Washington Counties is available 24/7 by calling 479-318-6774.